Return & Refund Policy for SteelDalal

    Return & Refund Policy of

  • If you are not happy with your trading deal purchase, we will not accept any return of a consignment only mutual understanding of both buyers & sellers will be processed within 3 working days. Once the agreed traders received the returned item SteelDalal will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order). Please allow one week for your return consignment to be processed.
  • After off-loading the consignment from trailer you are not eligible for a return request.
  • SteelDalal will not issue refunds for products purchased through other entities, such as distributors or retail partners through offline mode.
  • Returned consignment only is delivered in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment; therefore we recommend an insured and tractable mail service.
  • We are unable to issue a refund from both the buyer & seller without actual receipt of the item(s) or proof of received return delivery.
  • We aim to make accept all returns between buyer & seller but only clause of mutual understanding. In the unlikely event that an item is returned in an unsuitable condition, consignment may have to send it back to you. All goods will be inspected on return.
  • All buyers & sellers listed on steeldalal platform are verified and hence cannot make false trades if someone found to do so then the listed business will be barred from trading for 2 years and the strict action will also take place against the entity with compensation on the entire cost of the consignment has to pay by them to other party.
  • Before making the delivery the seller has to recheck the deal quote and self verification is mandatory to do so that no one can blame his for false trading or providing wrong products.
  • At the time of receiving the buyer should also check the items fully and provide rating to the other trader too.
  • Deals between both buyers & sellers are in monitoring of steeldalal and all the trades are secure between both of the users.
  • No one can raise a false blame to any of other users as we are tracking all trades and we know the trade chats & acceptance of each trade.
  • You can freely trade at with any of other listed users as all are verified by us and all holds good ratings in their respective niche.
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